M2M Order Management at Hughes Telematics Right First Time, Right Every Time

M2M Order Management at Hughes Telematics Right First Time, Right Every Time


Available On Demand
Duration 60min
David Cook
Director, Enterprise Architecture
Hughes Telematics
David Cook
David Cook is an industry veteran currently at Hughes Telematics supplementing leadership of a fast paced IT team focused on achieving the best possible ROI from an Oracle Suite of Siebel, AIA, BRM, OSM, ERP and OBIEE. David recently led a highly successful 100 day implementation of Oracle AIA/BRM. Hughes Telematics launches a new brand every 3 months.
Ajay Goyal
Senior Director
Oracle Communications Consulting
Ajay Goyal
Ajay is the services delivery Lead for North America. He has over 20 years of experience in consulting and running a successful delivery practice for the Telecom, Media, and M2M industries. Ajay works closely with Oracle customers to deliver the highest performance possible and help them monetize their network & services.
Andrea Canessa
Oracle Communications Solutions Marketing
Andrea Canessa
Andrea spent the last 6 years at Oracle in multiple roles (Product Strategy, Product Management, and Solutions Marketing) working with Clients to define, productize, and facilitate the adoption of SW solutions for the Communications industry.

M2M service providers face critical operational challenges including:

  • Rapidly on-boarding clients, customers, and partners
  • Simultaneously supporting multiple operating business models (B2B, B2C and B2B2C)
  • Cost-effectively launching new offers across proprietary and partner systems
  • Capturing and delivering orders with zero failures

Hughes Telematics Inc. (HTI), a Verizon company and leading provider of M2M solutions, sought an innovative order orchestration solution to rapidly launch new offers across proprietary and partner systems, to deal with increasing order complexity and volume, and to minimize order fallout through right-first-time ordering, automatic recovery and complete order visibility. Learn how HTI was able to achieve these and more by leveraging Oracle's Rapid Offer Design and Order Delivery solution and best practices from Oracle Communications Consulting.

In this webcast David Cook -- Enterprise Architecture Director at HTI -- will share with you:

  • How HTI reduced its TCO and accelerated time to value by adopting a holistic approach for the Concept to Cash processes, including Offer Design, Order Capture and Order Delivery.
  • How selecting the right implementation team and leveraging Oracle's Solution DrivenDesign process were critical to a swift and successful deployment
  • How to deploy a robust, flexible, and standards-compliant Order Management solution in less than six weeks.
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